Careers

We're Hiring

Positions

Parts - Construction Equipment Counter Parts Specialist

Position Details

Location: Montgomeryville, PA and West Chester, PA

Schedule: Full-time

Work Type: In-Person

Pay: $24/hour

About the Role

Eagle Power & Equipment, the Delaware Valley’s premier CASE Construction Equipment dealer, is seeking a customer-focused and detail-oriented Parts Counter Representative to join our team. For decades, our customers have relied on us for expert support, and this role is key in ensuring they continue to receive top-tier service.

Job Responsibilities

Assist customers in identifying and purchasing the correct parts for their construction equipment.
Accurately process orders, invoices, and returns.
Manage inventory levels and restock parts as needed.
Collaborate with service technicians and customers to ensure efficient repairs.
Deliver outstanding customer service in person, over the phone, via email and text messaging.

Qualifications

Experience: Previous experience in a parts counter, inventory, or similar role preferred.
Industry Knowledge: Knowledge of construction equipment, machinery, or automotive parts is a plus.
Customer Service: Strong customer service and communication skills.
Multitasking: Ability to multitask and thrive in a fast-paced environment.
Technical Skills: Basic computer proficiency and experience with inventory management systems.

What We Offer

Competitive Pay: Based on experience.
Union Benefits: Comprehensive health benefits and a pension plan.

How to Apply

Join our team and play a crucial role in keeping our customers’ equipment running strong! Apply today by sending your resume to Bridget McDonald at [email protected].

Equal Opportunity Employer

Eagle Power & Equipment is an Equal Opportunity Employer and will consider all applicants as outlined by federal, state, or local laws.

About Eagle Power

For over 25 years, Eagle Power & Equipment has been a trusted leader in construction equipment sales, rentals, and service. Representing industry-leading manufacturers like CASE and Kubota, we proudly serve customers from our locations in Montgomeryville, PA, West Chester, PA, and New Castle, DE.

Service - Heavy Construction Union Field Technician

Position Details:

Location: 2211 N Dupont Hwy, New Castle, DE 19720
Schedule: Full-time, Monday to Friday, Overtime may be required when workload permits.
Work Type: In-Person

About the Role

Eagle Power & Equipment is seeking a skilled Heavy Construction Union Field Technician to join our New Castle, Delaware service team. This road service position focuses on the servicing CASE Wheel Loaders, Excavators, Backhoes, and other dirt equipment brands. This includes diagnostics, general maintenance, warranty repairs, and other service items. With competitive pay of $42.44 per hour and a minimum 30-day in-shop training period, this role requires a 1st Class Mechanic or someone with prior road service experience.

Please note in-shop training will be required before working in the field (minimum 30 days).

Job Responsibilities

Perform service assignments safely, efficiently, and with high-quality standards using minimal labor hours
Comply with all safety policies and be able to lift heavy loads
Review service orders, inspect equipment, test drive, or troubleshoot vehicle operation for additional repairs or malfunctions
Notify management if shop equipment is not serviceable or constitutes a safety hazard
Complete service orders accurately and concisely, utilizing computers when applicable
Handle warranty reports accurately, retaining, tagging, and storing removed parts for return to manufacturer
Apply technical knowledge to diagnose equipment malfunctions
Obtain final approval prior to performing additional repairs
Respond promptly to repair inquiries
Perform repairs and maintenance services as requested, adhering to approved quality and efficiency standards
Discard residual or hazardous waste using proper disposal methods
Invest in necessary tools to perform at expected levels and quality
Conduct oneself professionally at all times when representing the company

Qualifications

1st Class Mechanic or prior road service experience
Valid driver's license and clean driving record
D.O.T. physical required
Good working knowledge of all equipment
Organized, computer literate, and customer-oriented
Associates Degree and/or technical certification from an accredited trade school
Experience or certification on CASE Construction equipment (a plus)
Previous experience working on crushing and screening equipment
Knowledge of diesel engines, hydraulics, and electronics
Intermediate computer skills
Strong written and verbal communication skills

Required Skills

Valid driver's license (must meet underwriting requirements)
Solid human relations skills and ability to successfully communicate and problem-solve with customers
Good written communication
Comfort working with computers and digital business systems such as CDK
Effective time management and accountability
Ability to stand for long periods of time, move heavy loads, endure all weather conditions

Customer satisfaction is of primary concern. The successful candidate must independently and successfully diagnose and repair equipment.

Pay: $42.44/Hour

Application Process

Interested candidates are invited to apply via Indeed or email. Please send your resume along with a brief cover letter explaining your interest in the position to [email protected]. No phone or in-person inquiries will be accepted.

Equal Opportunity Employment

Eagle Power & Equipment is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status as outlined by federal, state, or local laws.